Near a month and no solution. All new content, new event and alot of ppl from Devaloka can’t play. 950 ppl on queue every single day.
The merge of 3 serves was a bad idea. Now, from 4pm to 2 am theres a queue +1h. Impossible to play.
And I want to remmember, we paid for that game to play. Not to stay in queue. We deserve attention from AGS and need a solution.
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Hello @Melkzard,
I’m really sorry about the issue you’re having, this has been reported already and is being worked on, sadly we still don’t have an ETA for a resolution.
I highly appreciate your understanding and if you need further assistance in any other issue please don’t hesitate in reaching us again!
Cheers!
Hi @Melkzard,
I’m sorry about the issue you’re having, I’m glad that the server got the slots increased, this is a great resolution for the main issue, as well I understand that in some cases like yours there well be some instances were you will need to wait a little, clearly the waiting time should be way less than what it was before.
Please let me know in case you’re having excessive waiting time, so I can try to help you!
If you need further assistance in any other issue please don’t hesitate in reaching us again!
Cheers!
Hi @Wyvernn
Was only 250 slots… its not a solution… I was out for few days… But nothing change.
So sad. Im really tired with that situation and play the game in another server is impossible couz will be 200ms+…
I really close to give up.
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Hello @Melkzard and @tostes.lucas,
Welcome to the New World forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!
I’m really sorry that you’re having this issue, this has been worked on for quite a while now and is still under the scope of the team in charge.
I appreciate your patience while this is worked and your understanding on this matter, if you need further assistance in any other issue please don’t hesitate in reaching us again!
Cheers!
They will add new servers and allow transfer most likely. Latest trend is the reversal. They previousely merged servers so that players can have better experience. Now that they do have better experience a lot of people are coming back and hence queues. It will be resolved. They already raised cap in EU to 2200 from 2000 (on Sunday). So they’re working on it.
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Hello Aeternum dwellers,
We thank you for all the information you have provided and our dev team is aware of the high queue times. With that in mind, this conversation would be better addressed in the Feedback section of the forums so I have moved the post.
Please bear in mind you can also submit your valuable feedback In-Game by doing the following:
1- Press “Esc”, select Game Menu, and then Submit Feedback.
2- Provide a description of the feedback, rate your experience, and then select Submit.
Hope this helps and see you in Aeternum! 
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5hours +
New Server not the solution. I dont will leave 1,4k hours of play and start again. So sad. Music event was fail for me couz I can´t play the game. And will be the same with the new update.
This was peak performance. Let’s see how we split tomorrow. With no free transfers, it’s gonna be a delicate issue.
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