16k Goold just vanished

[AlbertoTeixeira]

From one moment to the other, 16k gold vanished from my inventory. i had no buy orders, did not do any purchase of similar value.

What is your character name in New World: Void3ternal
What server/world did you experience your issue on: Barri
Describe the issue you are experiencing: 16k gold vanished from my inventory
Is this a bug or an exploit: Bug
(if a bug) How did the issue effect your gameplay: made me lose more than half of my gold
(if a bug) Were you able to recover from the issue: no, even after leave game and rejoin
(if a bug) Please include a screenshot or video of the issue that you have experienced: n/a
What are the steps to reproduce the issue as you experienced: n/a

Any way to recover it?

[Santoryu]

Hey there @AlbertoTeixeira, Welcome to the New World forums!

Sorry to know about the missing gold.

In case you haven’t done this yet, you can restart both the game and Steam clients and see if the gold is back.

Also, you can try verifying the integrity of the game files.

If the problem persists, and due to the nature of the situation, the best way to handle this is via support ticket HERE, that the team can investigate what happened to that missing gold.

When submitting the ticket, please include the game logs that can be found here:

\Users\USERNAME\AppData\Local\AGS\New World\CrashDB\reports\

If there’s anything else I can do to help let me know. Stay safe!