As a suggestion to improve your game, I would say that you could pay moderators instead of using bots.
I’m a lv 50 character with 18k golds earned from quest and I got banned for “coin selling”.
The thing is I’m litteraly trading stuff with only one person: an IRL friend on mine. I give him iron ore and he crafts.
So now that I can play again, I’m under the threat of a perm ban since I will continue to give this guy iron ore for him to increase his crafting levels.
This is not good if you want to keep your players to ban them for trading stuffs in an MMO. I guess…