Last night my account wast hacked.
I recovered my steam account but after login all my gold and items lost.
Its any chance to get back my gold?
Time when someone loged on my account was abuut 03.01.2022 5am UTC+1.
Thank you very much for bringing your current issue to our attention and I do apologize about the unexpected experience you had within your play-through.
Can you provide us this info:
estimated gold you had:
Thanks god you were able to recover your account, now I going to escalate this issue our dev team for a deeply inspection of you account, also I’ll open the breach for you PM with you recent logs and dxd files
Patience is a virtue, regards,
Server/Region: Tir Na Nog
Character Name: Zollek
Current level: 60
estimated gold you had: 108000
And items like 100+ asmodeum, phoenix wave, runic leather and more.
Almost 2 week and still no information ?
Hi there @Zollek , hope you are doing great.
First, thank you for taking the time to reach us. I apologize for any inconveniences this situation may have caused you.
The best way to assist you with your concern would be to contact us from here Contact Us | Amazon Games . As we will need some personal information from your account.
Be sure to have your game logs ready just in case they ask for them:
You can access your game logs from: Users\AppData\Local\AGS\New World\LogBackups
If you have any other question or concern feel free to ask me.
Wish you have an amazing week!