I’ve been perma banned for abusive behaviour, I don’t even know why cuz the only thing I did was calling a friend “putita” on Area chat by mistake, and inmidiately after that apologise cuz I didn’t realize I was talking on Area chat, I thought I was using dm. (For context, in Spain, more precisely Andalucia, we tend to insult a lot, but not in a offensive manner, I understand why Amazon could think calling “putita” even if it’s a friend would be a violation of the code of conduct, but seriusly… you should look at the context, not at the mere word).
Last night we killed the opposite faction and since we are a low pop server almost everybody knows me, cuz Im always doing pvp, and I think they mass reported me.
Thats all I can think of and still think that even If I did say anything else, I shouldnt be perma banned, that’s way too much punishment for a comment, there has been multiple cases of ppl duping gold, trophies and items, or even ppl trying to hack the game or selling gold, that’s what the perma ban is for, not for a comment ( which I dont think I did but whatever).
So I got in contact with the support staff on live chat, and they said they cant do anything for me, I have to write a ticket and wait for them to look at my case… so… you are telling me I have to wait till they can look at it while Im 100% sure a perma ban its way severe for a comment and even if they look at it, if they decide its been correctly implemented I wont be able to fight back cuz its a ticket and they will only reply by mail… then I guess I’ll have to go to live chat again???
I dont understand whats the live chat even for then? you might as well delete it… I told this guy my case and if he could tell me why I was banned so I could understand or explain to him that I insulted a friend in a joke manner but got massively reported by enemy faction cuz they hate us for no reason, but nope… he didnt help me at all, He just told me I had to write a ticket… FUCKING RIDICULOUS.
I’ve put this on bugs and exploits cuz in low pop server ppl are massively reporting to win wars, and I think thats what happened here since we had a war today at 9pm on windsward…
Edit: so it wasnt perma but 24h even tho it said perma ban. It also turned out I still don’t know why I was banned although a friend from the opposite faction told me yesterday I was mass reported because I killed some of the covenant faction while they were doing myrkgard.