For over a month now achievements have been buggy in game and there has been 0 syncing between steam and new world as the achievements are not unlocking. I’ve tried every solution out there including making new character after new character to get them to pop.
I apologize for the trouble you have been facing with Steam and New World achievements.
I can understand how frustrating this can be for you.
Since you have already tried the troubleshooting steps which are required to fix this issue and still the issue is persisting, I would request you to provide me some details so that I can escalate this issue to the developers.
Your character name
- From the Windows desktop, press the Windows and R keys to open the Run window.
- In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. If prompted to check if your drivers are digitally signed, click Yes.
- In the DirectX* Diagnostic Tool window, choose Save All Information.
- In the Save As window, the DirectX* information is saved as a text (.TXT) file. Choose the Desktop or another easily accessible location to save your file, and then click Save.
Three Game Log files
Please provide 3 logs from: Users\AppData\Local\AGS\New World\LogBackups
Please copy and paste the contents on log files and dxdiag report to this link.
And share the link which is generated after pasting the content.
I will be able to escalate this issue to our team appropriately.
Character name- RynTheRebellious
World Name- Camelot NAWEST
I am having the same issues. Tried every fix available online with no solution in sight. If possible, would you please escalate mine as well? Pulling my hair out a bit at this point. Thank you.
Character name: NijiYuki
World/Server: Lin Lin - US East
Hello @yamikodomo, welcome to the community.
Sorry for the trouble you have been through regarding the achievements syncing issue.
Thank you for your patience and cooperation.
I have successfully escalated this issue.
Here are the ticket IDs for
@IIWZRDII - V505928277
@yamikodomo - D37625568
Please allow us 48-72 hours to work on this.
Is there a way to check on the status of the support ticket ? @godmod
Please contact live support and provide the above ticket id to the support staff.
Our support staff will be able to provide you the current status of the tickets.
I hope this information will help.
Have a good one.