It has been 2 weeks of trying to get any help from support with only them dodging any kind of responsibility.
It was a mix of ‘You should be able to play now’, ‘There is nothing more to discuss’, ‘Its a problem we are working on’, ‘You are not allowed to discuss this in the forum’, etc.
Being treated like this for 2 weeks through tickets and posts nonstop was my limit and I am now uninstalling. It is a shame, I really liked this game.
I know I am not the only one, many other players did quite in way less time that what I have been hopeful to get back in the game, a few others are still waiting.
At least the game did last me a really long time, it was money well spent.
Edit: tried to delete the topic since it is in the wrong subforum, but I am getting an error after trying to.
Yeah the common thought among the community is how bad the New World Support has been. Constantly getting automated replies isn’t exactly good support.
You didn’t even share what your issues are. Maybe if you list your issues, someone here can give you suggestions. Crying about it here will not help you.
I didn’t because discussing it in the forums means that community managers can and will close and unlist the thread because it is against the community guidelines.
You can see my post history in my profile. I have been nothing but hopeful and willing to help.
But, I will delete this thread and move it to general discussion. By mistake I posted this in the Support subforum, I am no longer seeking support. This post was just to share my experience with other players.
Even tho I am sad I have to accept that won’t be able to play anymore, I had fun.
