After crash can't load servers/world's

[Dizzy1]

Game freeze at random times for no reason and the only thing left to do is end process.
But after I try to get back in the game, it won’t show me any servers.
I play in Europe, Ursa and for some reason it keeps loading at the main screen where you select your Europe server.

My internet is alright and I have no packet loss etc.
Basically when you can load servers it means there is something wrong with my internet but my internet is fine.

What do I do here? I tried verify and also updated graphics drivers

[Zaphkiell]

Hi!

Thanks for letting us know about this.

Are you getting any error when the game freeze? Or when you wait for the servers?

Also please try those troubleshooting steps please:

1. Restart your PC and disconnect the power to your Modem and/or Router for 60 seconds.
2. Reconnect the power and wait for the internet connection to be restored before powering your PC back on and attempting to access the game.
3. Try switching from a Wireless connection to a Wired one (if possible).

If that doesn’t help, we’ll need to completely reset and refresh the connection your computer has to the internet:

1. From the Start menu, begin typing ‘cmd’.
2. In the results that populate, right-click the Command Prompt result and select Run as administrator.
3. Type ipconfig /flushdns and press Enter. Wait a few seconds and when the command prompt appears, proceed to the next step.
4. Type ipconfig /registerdns and press Enter.
5. Type ipconfig /release and press Enter.
6. Type ipconfig /renew and press Enter.
7. Type netsh winsock reset and press Enter.
8. Restart your computer.

If that doesn’t work please try this too:

Allow or add ‘newworld.exe’ to your Firewall.

If you do not have 3rd party Firewall software installed, this can be added via Windows Defender using the following steps:

1. Select the Start/Windows button > Settings > Update & Security > Windows Security and then Firewall & network protection.
2. Select Allow an app through firewall.
3. Look for and select ‘newworld.exe’ in the list of installed apps.
4. Select OK.

Once added, try relaunching the Game again and confirm you are able to play without error.

[Dizzy1]

I did all the mentioned process and it didn’t help.
But I changed my graphics from low to medium and it’s fixed…

I’m quite surprised by this… so for me going into medium graphics completely solved the problem.

Also while the issue was ongoing, there was no error messages… it just freezes and it has to be alt crt delete end the process.