After update I am stuck on this screen for several minutes. How to solve?

[Agnostos]

After update I am stuck on this screen for several minutes. How to solve?

I performed the integrity check of the files. The problem persists.

[Agnostos]

For those with the same problem, after almost 30 minutes - stuck on the same screen, the game started.

[Standor]

Hi @Agnostos.

Thank you for the information provided about the logo screen. I’m sorry you got that screen for so long.

I’m glad this was fixed for you. Please let us know if something is wrong again.

Thank you for your support and patience in

Best regards.

[Yiiipitteer]

But that’s not a solution, this issue isn’t solved. I’m having the same issue and if you’re telling me I have to wait 30+ minutes just to play the game then something is very wrong. This thread is not resolved and I need help.

[Standor]

Hello @Yiiipitteer.

Welcome back to our Forums, nice to have you here again.

Thank you for your report with the logo situation. I’m sorry for the issue you currently have.

In order to discard a file issue, please run a file check: Steam Support :: Verify Integrity of Game Files

After the step above:

• Shut down the computer completely. Turn it on, then run the Steam client as administrator and try the game again.

If you still have the issue after this troubleshoot, please create a web ticket by going to Contact Us | Amazon Games

Please provide all the information requested on the web ticket form as well character name, server and world name you are and the link for this post.

Best regards,

[Agnostos]

Game keeps not responding before starting

It’s getting on my nerves, everytime i launch the game it stalls for some minutes before resuming [Immagine]