Yep, I live in my own little bubble in Australia where maintenance is during my prime time, so naturally I’m unable to comprehend the concept of maintenance being an inconvenience. Gasp, gasp, gasp.
Sounds like you have issues my friend. This is a good time, majority of people in EU times are at work. Plus this downtime gives you a bit of time to reflect and enjoy some fresh air (if you’re not working)
How does Discrimination even play a part in this you wet flannel? Every game has Maintenance and downtime… Chill out 
Giving feedback on the forums that are intended for people to give feedback on is apperantly crying and whining. Truly a remarkable take.
What? Nobody is blaming the employees. The issue is whoever is in charge of those working schedules, they are the one(s) that need to make a schedule with all regions in mind. And yes this might include night shifts, extra pay, more devs/meintenance crew - it’s almost as if like you’re a successful business and you need to expand and invest more.
Maybe it’s time to take your own advice. Maybe try holding a company to some sort of a standard, expecting a quality product/service for your money, instead of slurping up whatever you’re given with a smile and attacking people that voice their frustrations.
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I have read several of your comments. If you are not able to understand that it is possible to do maintenance by time slots, I have nothing to talk about with you. It is unfair now, it will be unfair tomorrow and it will also be unfair next year. Americans don’t care about this problem because it fits you in the middle of the night. Here in Europe it fits us in the worst hour, in which many of us arrive from work to play a game. What was said. Hate you can put it in the place where you can never look directly at each other.
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Amazon is not a small company. You cannot give me as reasoning the effort of the developers, when other mmo do the maintenance of servers by time slots for years. I pay for quality service. A maintenance from 12 noon to 5 in the afternoon is not quality. And it is not professional either. Would you be understanding if I, as an electrician, told you that I am going to fix your house when you need to be in it? I do not believe it.
Completely agree! Times are changing. I currently do not allow any of my staff to do any maintenance afterhours and push all changes during regular working hours. The times of poor devs having to work at crazy hours to suit the users are going away. The fact that AZG is doing this at 3am their time is incredible. Though I wouldn’t have minded doing some grinding today during the 3 hour zoom meetings. 
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and? dont have people other stuff to do or am i the only person who cleans the house and garden 
5 hours are nothing compared to a week and you can plan alle household stuff or studying into these 5 hours and enjoy the rest of the day afterwards
To everyone saying “Hurr durr you’re complaining about a time period in which you should be at work anyway”, you are really not very bright. A LOT of people playing this game do not have a 9-5 job. I don’t. Why don’t I have that? I study. I have time here and there between assignments and days off school, where I can play.
The fact that they schedule downtime for the middle of the day is just bonkers. There’s a reason they do it at 3 AM in the US - because they know, there are the least players during that time. And if they know that, then do the freaking same on EU, cause this is just stupid.
Dude go outside
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So I’m assuming you’ve never ran server maintenance in your life. Usually, you automate them and each server can go down independently, however that could screw up things if each server relies on the others. Update server 1 and server 2 could freak out. I would like them to fix the update problem. I play early mornings and late evenings, but I’m not going to cry about it. Watch tv or go outside dude. It’s only .208333 of your day. You’ll survive.
Spot on. There is only 2 reasons why people are flaming on here: 1. They are trolls or 2. The current maintenance schedule suits them. It’s not too much to ask for maintenance to be done between 1am and 6am per region.
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I think New World is a great game. It was let down by non existant volume testing.
Even though the queues were far longer in the EU priority was given to addressing the problem on US servers leaving many in EU feeling let down.
I again feel let down as maintenance is timed to best suit those in US.
It should be possible to schedule maintenance 01.00 to 06.00hrs in each region time zone to minimise the impact on customers. This would have the benefit of being able to fix glitches with minimun imact to the global community as highlighted by the last release which was supposed to take 2 hours but actually took 5+ hours. and impacted everyone!
Again I say this is a great game it is just a shame it has been let down by poor implementation.
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If EU maintenance can be extended while the rest is up can’t the maintenance also be postponed until 2 AM?
On server status, all US East servers are currently online, yet everyone else is down for maintenance.
This game clearly isn’t for you, go play another game.
AG is doing their best, do keep in mind that this is their first AAA game…
this is our fault for buying alpha games from an indie studio, ahhh no, this is supposed to be a finished game from a AAA development house, let alone amazon technical support, 20 minute wait so that without reading your problem tell you, our development team is aware and we are working on the solution.
It’s true, let’s be understanding with an indy company like Amazon. But you know what happens, companies with less power have been doing their maintenance by region for years. You’re not going to teach dad anything.
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All us servers online, only europe servers down. Top population on EU. And maintenance in the middle of the day in Europe. Good job Amazon.
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Further evidence that EU is Amazon’s lowest priority? I find it strange as the stats show EU has largest numbers and hence highest revenue …
Hello from Europe