AGS! Communication is a key to element to successful customer interactions!

In evaluating your customer service attributes, asking those with whom you interact regularly to give you feedback can be helpful. … Global terms are an encompassing, effective way to build credibility with your customers.

Keeping your customers informed and updated on the work you are doing.

Giving your players a road map would be greatly appreciated!


It’s shocking how little R&D AGS did into MMO communities before starting work on this game. The community managers even sound defensive in many of their answers. There is a complete lack of awareness here, and it is not OK. Amazon will learn a harsh lesson with their lack of preparation here.

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