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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World: El Ruinas
- What server/world did you experience your issue on: Pulotu
- Describe the issue you are experiencing: Cant use my houses, trophys or furnitures, cant even pay my taxes or teleport to it. Additionaly, all the furniture dissapeared, like 117 t3/t4 furnitures on my everfall storage dissapeared.
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: Cant use housing system and tons of my ingame items are missing.
- (if a bug) Were you able to recover from the issue: Not able
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced: