Are they gonna fix the dungeon bug?

Kind of a major bug, have they even acknowledged it? Now I can’t even log in. Ugh.

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Are you talking about the de-sync bug? If so, then yes, our developers are working on getting a permanent fix in instead of doing server restarts!

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What happens on a server restart? I just did the dungeon at 33. The entire group was swinging at air. The tank pulling may have been the only one who knew what was really happening. He said we were all just swinging at a dead mob.

I can see it could have been fun, but it was walk away dumb as is.

Is this de-sync bug the same as the dungeon not actually letting you in, taking your entry item, and then soft locking you into a party that requires a full client restart to clear?

Cause it’s a problem for hundreds of players and we’ve all lost our items at this point and we can’t progress the main story.

3 Likes

Honestly I think it’s a different issue but I’m not sure. I have definitely escalated both of these types of issues though. If you’re experiencing this issue, can you tell me which server you’re on?

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It’s awful on Brodbingnag and it doesn’t appear that they are resetting that server, the issue has not improved at all. It’s around a 4 second delay.

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Multiple players have reported this same issue with Armine Expedition. It is blocking main story progression because of this issue. Players have reported this specific expedition consuming the orb you get from the quest line and then not even letting them load into the dungeon.

US-East Houssa Arkadia Coral

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Yup! We’re aware of that :slight_smile: I was able to find out that server restarts will temporarily resolve both issues so if this does happen on a server, please let us know and we can surface it to the proper team.

I’ve escalated Brobdingnag and Houssa for a server restart. I know the teams are working on a permanent fix for this but hopefully the temporary restarts will help for now.

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Hey, I have been around mmos for 20 years now, you have a thankless job but it’s such an important one, so thank you.

I’m on Dis server and would love a restart if you can.

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Requesting for Dis as well!

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Luxendra can you please request one for Kukku SA region? Dungeons are with the issue for at least 60h, since there were no restarts for a while.

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Requested!

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Royllo is having this issue, we’ve tried twice to get in and failed both times!

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Instead of saying requested over again and cluttering up this post, I’m going to start liking them, haha.

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@Luxendra Zu-Vendis EU has the same problem in Armine for the last couple of days, major lag in the expedition. Last 2 hours 2x major lag Spike in the settlement I’m Everfall, everyone there got dc’ed. Biggest problem is the exposition tho, can’t progress story line. Thx in advance!

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Trapalanda server is unable to start Amrine Expeditions as well.

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Aukumea-US West’s expeditions have been desynced for a few days, as well.

So… ingame warning said servers are going down for maintenance. No info about how long etc. only info it gives is “visit forums.newworld.com for more details”. And on here are absolutley no details or mentioning of maintenance AT ALL.

What about the bug where you can’t enter text for the message of the day, in-game because when you start typing in the text box the game interprets your key strokes as hotkeys and closes the company screen?

I’m on Royllo of US-East, and it’s happening at least for Amrine and Starstone, maybe others as well. Lots of people reporting this issue. Sometimes it happens, others it doesn’t. Someone even said it started doing this yesterday.