Attacking the customer, wasting resources, is anyone in charge?

so for amazons problems you are going to attack the player base, waste resources creating a tool to detect something that wouldn’t be necessary if you put resources into fixing the actual problem, i.e. the queue times.

It would seem to me that many of the post by community managers are missing the mark by a long way, most like this failing to address the actual issues and failing to understand the player base.

I know this is new to many of you, but currently you need to have a rethink or gain a similar reputation as other developers who couldn’t careless about their player base.

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