Attribute Food Disappeared From Inventory

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1
  • What is your character name in New World: x–NEoN–x
  • What server/world did you experience your issue on: Castle Of Steel
  • Describe the issue you are experiencing: I had 90+ con food, 90+ monstrous turkey dinners, and about 60 some con/foc attribute food in my inventory and they have suddenly vanished.
  • Is this a bug? Yes
  • (if a bug) How did the issue affect your gameplay: Complete loss of luck food/Con food for PVP activities/chest runs. Penniless.
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced: If I could give a before and after screenshot I would, but yeah…
  • What are the steps to reproduce the issue as you experienced: I searched my storages to see if they all disappeared, but can’t find them anywhere. I was farming in cutlass, did some crafting, and then joined an arena after teleporting to a different area. When entering the arena all the attribute food was not there, and after teleporting out they are all gone.
  • When did this happen? (Date and Relative time; please include your timezone) I noticed this at 3:15PM Eastern time (2022-11-29T20:15:00.0000000Z)

Any help appreciated!

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Hello @xneonx25,

I hope you’re doing good.

I am sorry to know that your items have gone missing unexpectedly.

Kindly try the following:

After performing this kindly check the storage containers (by going to Map → clicking on a town → looking at your storage) and bags.

In the issue still persists, requesting you to please reach out to Live Chat Support as they are in the position to create the tickets (if required) that the devs end up reviewing.

Here’s the link to contact live support channel:
Contact Us | Amazon Games

I hope this helps.
Have a good day.

3

I performed the integrity check and restarted as a first attempt to troubleshoot, but no luck!

I’ve submitted a web ticket.

Thank you for your help!

4

After submitting a ticket via the route mentioned a GM was able to restore the missing attribute food to my character.

Thank you for the quick turnaround to all involved!

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