Back to desktop!

VoidHealer
Glyn Cagny
every time I enter Rothoard Hollow after 1min or 10 mins it crashes the game and sends me back to desktop, then I have died when I relog back to the nearest settlement, and have to repair my armor that costs me 100g up to now its been about 20 times, I waited until the update to see if it still happens and it does.
please reply at

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  • What is your character name in New World:
  • What server/world did you experience your issue on:
  • Describe the issue you are experiencing:
  • Is this a bug or an exploit:
  • (if a bug) How did the issue effect your gameplay:
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Hi @peter.davenport !

Welcome to our forums!

Thanks for letting us know about your issue.

Please let’s try this and let me know if fix the issue or not:

  1. Confirm your PC meets the Minimum System Requirements .
    2.Please note that Windows Insider builds are not supported.
  2. Run a Steam Integrity Check.
  3. Make sure your Windows install (https://support.microsoft.com/en-us/help/4027667/windows-10-update 171 ) is fully up to date and no update is pending.
  4. Reboot System.
  5. Uninstall and Reinstall New World.
  6. Reinstall Easy Anti-Cheat.

Should these steps not work, please try to repair the Microsoft Visual C++ distributable 2017.
This can be found within Settings > Apps > Apps & Features > Microsoft Visual C++ 2017 x64, select this then choose ‘Modify’ and then select Repair in the pop-up that appears.

If you are missing this file, please download it directly from Microsoft here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads.
*Note: Please ensure that you are downloading the correct version of the files for your system (either x64 or x86), you can confirm which version you will need based on the version of Windows you are running.

Best Regards!

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