we cannot even review your link at least not me - i get notification “its private”
so i m guessing they just try to silence the unjustified banned people.
Doesnt surprise me anymore its just sad and anything else then a justice system.
I completly agree on this; i’m not experienced enough on “player rights” to argue and since AGS is from USA i was under the impression that there was no “due process” and if they have evidence they can just do what they want without proving anything.
The ToS is very vague and doesn’t say that they can just take corrective action without proving anything; in fact i’m pretty sure that they have “burden of proof” so they should have to prove that someone is guilty by showing the evidences and right now they cannot prove it. The system that provide proof (the logs) is automated and i’m pretty sure that it’s fucked up.
At this point i’m even starting to think they want these people to buy another copy; they didn’t IP ban, nothing in their action says “do not do it again” since a malicious player will just get another account and do malicious shit all over again. They just did an action for the public image, “yes we banned accounts don’t worry; 90% of the problem is solved”. What a joke. Nothing is solved.
They just keep banning innoncent people. Just check reddit and stories; Some dude was having an issue with transfer; for 2 weeks he was asking for a solution to finally transfer; what did they do? Ban him. Like WTF??? Who does that !
Most of the time yes, but whats the point to cheat/exploit, with your main account, when you are GM of a 80ish guild, and have land that pop hundreds K of golds.
TLDR there is none #JUSTICEFORFALSEBANS #JUSTICEFORAOMEY #FREEAOMEY #EQUALRIGHTSFOREVERYONE
Luis Sebastian [20:23:08] : I understand that you feel that the moderation team is not giving you enough information for your case. Unfortunately I don’t have that information so I won’t be able to provide it.
Me [20:23:25] : The moderation team is a ghost
Me [20:23:30] : And sometimes
Me [20:23:33] : After a good lunch
Me [20:23:35] : Sometimes
Me [20:23:45] : 1 guy checks a ticket and do some proper support
Me [20:24:02] : If his wife did a great job the night before
Me [20:24:06] : If the lunch was good
Me [20:24:10] : If he got a paycheck raise
Me [20:24:14] : He takes ONE TICKET
Mama mia at least we can have some fun with techs LELEEEEEE
It’s not based on the location of AGS, rather where they sell. If they have sold you the game (basically a software license) in Brazil, they have to follow Brazilian laws. It makes it even easier if they already have a Amazon.com HQ. And yes, their ToS is vague and abusive, since it states that they are the one to decide what is unfair play and they will have the final saying.
I have discussed on my thread; if you really feel that you were wrongly banned seek out your rights from your country. Most countries have customer protective laws and a small claims court that would accept any case against a multi-billion dollar company.
They will probably reply saying they are not the team to handle issues and to appeal a ban make a web ticket.
Been there, done that. Spent like 2 hours with Amazon.com support, after several transfers I got a guy that wanted to help and said he found where to send my case “Amazon Games Specialist Support”, they wouldnt answer call in. He did make a case and sent to them; This is the e-mail I received (mind you it’s in portuguese, since I’m from Brazil, but you can understand how well they care about their customers)
John 11:25-26 : "Aomey said to her, ‘I am the resurrection and the life. The one who believes in me will live, even though they die; and whoever lives by believing in me will never die. Do you believe this?’
Three legit players banned = 7 people who no longer log in.
No-one in my friend group plays anymore because they banned three of us for no reason.
They straight admitted one was in error on her first appeal, still took 35 days to get access to her account back, she played for another 4-5hrs and then quit because there was no-one else to play with - except the dozens of bots who conga line around the same 20-odd iron nodes in Monarchs for week after week.
I know this might sound absolutely crazy, but there’s people who are really well off in games that still cheat and exploit. Another thing that might sound absolutely crazy to you is that the majority of people that do this don’t think they’ll get caught or have action taken against their account. You can scream at the top of your lungs “Free so and so they are innocent”, but the reality is you don’t know if they are actually innocent.
It’s really this simple. If he didn’t do anything wrong then the ban will be lifted. If he cheated/exploited or did something else against the TOS that caused the banned this person more than likely isn’t coming back. The sad part is even if someone did do cheating and exploiting there’s a small chance they could still come back, that doesn’t mean they were innocent though.