Botting behaviour detection system

Bug Reports Bug Reports
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  • What is your character name in New World: CL4UDIA
  • What server/world did you experience your issue on: Barri
  • Describe the issue you are experiencing: Account continuously banned for “botting behaviour”.
  • Is this a bug? : I hope so…
  • (if a bug) How did the issue affect your gameplay: Can’t play until ban date expires or appealed.
  • (if a bug) Were you able to recover from the issue: Yes, with patience and AG help.
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced: Just play OPR from the city (no farming)
  • When did this happen? (Date and Relative time; please include your timezone): About 8 times banned in the last months, including a permaban.
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Hi again, I was banned until today due to the same bug:

2023.01.02 - BAN JAN5 NW
2023.01.02 - BAN JAN5 NW1924×1080 292 KB

Please help. Many thanks in advance.

3

I think you should reinstall or remove some kind of software that makes the anti bot system detect it as botting software

4

Other than that ^ you really only can appeal the ban from Amazon Games Support

5

Unfortunately as Community Managers, we are not a part of the Game Moderation or Support team. I don’t have any visibility into Game Moderation or the actions that team takes or access to the tools or reports that they use to determine suspensions.

Please appeal your ban here (as stated above): Appeal a Penalty - Support | Amazon Games since we won’t be able to assist you with this in the forums!

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