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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
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What is your character name in New World:
Zoltar MacRoth -
What server/world did you experience your issue on:
AP Southeast, Lagado -
Describe the issue you are experiencing:
Collision geometry on south-west steps leading into grounds of Armine temple, as shown in screenshot. Walking up the stairs causes your toon to enter the geometry and see the stairs from underneath.
I am able to repeat this every time.
PLEASE NOTE: the stairs are at my characters position in the screenshot, not my marker.
ALSO, WARNING: Do not enter the left or right edge of the stairs, as this seems to embed you within the geometry and you cannot get out. EDIT: It is possible to crawl out, thanks to another player who discovered it - didn’t catch your name, but kudos to you.
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Is this a bug or an exploit:
Bug -
(if a bug) How did the issue effect your gameplay:
It was amusing; other than that, no effect. -
(if a bug) Were you able to recover from the issue:
Yes, it is possible to walk out of the geometry and resume normal play. -
(if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced:
- Stand where indicated in screenshots, facing stairs into Armine temple grounds.
- Walk up the stairs.
- Halfway up the stairs, you will enter the geometry.
- To exit, walk out the way you came in.