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We also have existing workaround for some issues that you can find here:
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What is your character name in New World: drogba87
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What server/world did you experience your issue on:Mayda EU Central
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Describe the issue you are experiencing: connection error your account has connected from another game sesion
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Is this a bug or an exploit:i think is bug
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(if a bug) How did the issue effect your gameplay:
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(if a bug) Were you able to recover from the issue:
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced:
