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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
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What is your character name in New World: th3le0
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What server/world did you experience your issue on: Heracleion
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Describe the issue you are experiencing: I’m stucked in Arcturus Tower
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Is this a bug or an exploit: bug
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(if a bug) How did the issue effect your gameplay: I’m imprisoned behind the invisible wall and can’t go away from this place.
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(if a bug) Were you able to recover from the issue: No
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced: I don’t know
