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We also have existing workaround for some issues that you can find here:
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What is your character name in New World: Wisdom One
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What server/world did you experience your issue on: Menkar EU
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Describe the issue you are experiencing: Cannot enter the Motherwell, hence can’t do the quest
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Is this a bug or an exploit: guess a bug?
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(if a bug) How did the issue effect your gameplay: Cannot continue with main quest line
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(if a bug) Were you able to recover from the issue: no
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(if a bug) Please include a screenshot or video of the issue that you have experienced:
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What are the steps to reproduce the issue as you experienced: Go there, have the quest and don’t be able to go inside. Also resetting the quest doesn’t help. I tried but I cannot abandon quest and pick it up again
