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We also have existing workaround for some issues that you can find here:
- What is your character name in New World: Nonprophet
- What server/world did you experience your issue on: Calnogor
- Describe the issue you are experiencing: Salvaging teak and jade schems doesn’t teach you how to make the item
- Is this a bug or an exploit: bug
- (if a bug) How did the issue effect your gameplay: loss of money because I purchased schems. Loss of time because I had to contact tech support.
- (if a bug) Were you able to recover from the issue: Unknown at this time.
- (if a bug) Please include a screenshot or video of the issue that you have experienced: How? It’s gone from my inventory.
- What are the steps to reproduce the issue as you experienced: 1. Buy teak or jade schematic, 2. Salvage, 3. See issue