Bug trading post 1

[Borzaktv]

• What is your character name in New World: Borzaktv
• What server/world did you experience your issue on: Argyre
• Describe the issue you are experiencing: New world bug order - YouTube The trading post says I have an active order, but i cannot cancel it. No other players can see this item when searching for it (it doesnt exist). Every day for the past 6+ days, the “Time remaining” has ticked down, then reset to 24h once it hits 0. When i try to “cancel” the order, i get the message “Something went wrong, please try again”. I have tried to cancel from the town that it is listed in (Monarch’s Bluff) and other cities, with the same result. Side note, this morning I DID get a large amount of gold from previous bugged trades (that had gone through, but had not received the gold yet)
• Is this a bug or an exploit: bug
• (if a bug) How did the issue effect your gameplay: Unable to transfer server, due to pending trades
  
  
  
  

[SoMathTV]

Hello !

The bug is known and will be patched in the future.

A message on the forum explain it

Hi all,

We are aware of issues regarding the trading post where players are not receiving the gold from their sales and being blocked by active contracts. We have identified a few root causes.

One that was introduced with our patch was players not receiving gold/items from completed sell/buy orders on the trading post while offline. We are currently testing a fix for this and will be deploying it as soon as we are confident. Players who encounter this issue WILL receive their missing gold/items when the fix goes live. At this time, this may block you from transferring servers.

Secondly, we are aware of a few states that will block players from transferring due to having active contracts, even if all of their contracts appear closed. This includes players who are unable to cancel active contracts. The team is currently working on finding a fix for this issue and will be issuing item/coin refunds where appropriate.

Once we have more information, we will share it and for the time being, it is listed on our Known Issues list and our Weekly Update Bug Megathread.

Thank you for your patience and understanding!

Have a good day