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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
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What is your character name in New World:
ZOLTAR MACROTH. -
What server/world did you experience your issue on:
AP Southeast, Lagado -
Describe the issue you are experiencing:
Unable to move an entire category of item from inventory to town storage by clicking the arrow which used to move the entire category. The same happens when trying to move a category of item from storage into inventory. -
Is this a bug or an exploit:
BUG -
(if a bug) How did the issue effect your gameplay:
Minor affect, have to hold shift and click every inventory item to move them one by one into storage. And likewise, move them out of storage one by one. -
(if a bug) Were you able to recover from the issue:
YES -
(if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced:
- Open the storage in town.
- Click on the arrow at the top-right of any item category in your inventory.
- Instead of moving the items into storage, the message “Invalid Transaction” is displayed.
- Try to move category out of storage into inventory.
- Same thing - the “Invalid Transaction” message is displayed.

