Unfortunately I was hit with a massive bug that freezes the game every 5 minutes of play time. I verified files integrity, uninstalled then reinstalled, and unfortunately nothing changed. GPU and CPU temps and utilisation are fine.
For the life of me can’t figure out any workaround but when I googled I see plenty are struggling with the same bug.
I’ve got a similar problem. Its not every 5 min. It varies from 5-45min. Sometimes it doesnt freeze at all when i play after midnight which makes me believe its caused by server lag since the same freeze happens when servers go down( image is frozen but audio persists). Is your processor OC? Someone said they fixed it by reverting to normal clock. Ill try it when i get home from work soon.
This might sound silly, but try not to minimize the game. I experience this exact issue (game freezes, audio is still playing, and GPU/CPU are fine). After hours of testing and replicating the issue, I realized it ONLY happens to me when I minimize the game or try to use my other monitor, regardless of fullscreen or windowed.
Give this a shot and let me know if it works. I’ve been trying to contact support regarding this issue.
Yes, it can damage the cable/gpu/power supply and the GPU might not be able to draw enough power. I had these freezes when I undervolted my GPU. Maybe his card isnt getting enough power because of daisy chained PCle cables, leading to the freezes.