Can I have a pity Genesis orb

Cure · December 22, 2021, 7:10am

Title says all, would rather not have wasted a week cooldown for a patch

Server: Alakapuri

WarriorCE · December 22, 2021, 10:07am

Hi @Cure welcome back to the forums,

I apologies you were not able to complete the Garden of Genesis expedition.

The system should be able to reimburse the orb used during the expedition, please give the system some time to complete this process.

If you don’t get the orb back in the next 24 hours, please let me know to raise a TT for further assistance.

Regards !!

Cure · December 25, 2021, 4:38am

Hi @WarriorCE thanks for the response, however, the person who used the orb (Killua99) has not yet received the genesis orb.

Could you please help us further, thanks.

WarriorCE · December 25, 2021, 10:50am

Thanks for the heads up, I requested further assistance from the Devs team, I will keep you posted when I receive more information.

Merry Christmas !!

WarriorCE · December 26, 2021, 7:03am

The Devs team just informed they granted “Killua99” with a Genesis Orb, can you confirm they received it?

Regards !!

Cure · December 26, 2021, 2:02pm

Yes, Killua99 received the Genesis Orb.
Thank you, happy holidays

system · January 25, 2022, 2:03pm

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