Can not decorate my house

[Jensigt]

Hey again,
Just logged in and payed my tax and my decorations placed are still 0/0 so I still can’t decorate my house since I have no decorations points in it, even though it is a T4 house.

Whenever I try to decorate it it just says “Cannot plcae. Too many items of this type” Even though my house is empty.

Hope to hear from you soon!

[GhostintheSmoke]

I have exactly the same issue as OP.

Player name: GhostintheSmoke
Server: Diana’s Grove EU Central
House: 5K House in Mourningdale
Cannot place decorations in an empty house.
Verified game files yesterday and reset key bindings to default. Did not fix.

Please help or at least let me know if I can re buy the house and be compensated the 5K at a later date. I don’t care about the taxes.

Something that might be helpful: my bugged house when I enter it normally does not bring up the normal interface for placing decorations etc. It might be something to do with the game not recognising that the house is owned by me and it thinks I’m visiting someone else’s.

To access decorations I specifically need to go into housing menu and select my house or telephone there but I cannot decorate.

I hope this will help the team solve the issue. this has been going for a week and a half for me.

[Jensigt]

Yeah, same thing here.
If I TP there it says I can decorate but the bugged score.
If i enter normally I enter an empty house, but via housing menu I can find my house but still can’t decorate it…

[Nariaen]

I cant even enter my house and have been paying taxes for weeks on house i paid 10k for. No response either. I’d like to be able to use my house.

[Kagami]

Hello and I’m so sorry for the delay of the response. @Jensigt @GhostintheSmoke @Nariaen

I want to tell you that I still waiting for the response about this issue and additionally add the new information you have provided in this post regarding the problem with houses you are having.

Please be aware of this thread.

For my part I will continue to follow up to wait for the answer.

Thanks for your patience .

[Kagami]

Hello again!

Adventurers @Jensigt @GhostintheSmoke and @Nariaen I want to tell you that I got a response from the devs team and they are asking to you if you can DM me with the following information.

In-game logs.

1. Press Windows+R on the keyboard, type %appdata% and press enter.
2. Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
3. Paste the contents of the file into your message.

You can use Pastebin or Dropbox to upload the logs and them attach the link in the message.

Also they wanna know if you can`t decorate any part of the house or just a specific part.

I will be waiting for your response in order to send it to the devs team and they can continue help us with this.

[Jensigt]

Hey,
It says I can’t message you when I try to send a personal message
/Jensigt

[GhostintheSmoke]

Hi Sonics,

I tried to do what you asked and had it all laid out in a message for you. However, I can’t send you a direct message. It says “Sonicsilver is not accepting messages at the moment”

Can I email you the info instead?

[Kagami]

Hi @Jensigt @GhostintheSmoke.

I’m so sorry, You should be able to send it now.

[Xaviarus]

same problem
xaviarus@ravenal (ebonscale)

cant enter my house normal…i have to enter with house menu (scoreboard) and then it says 0/0 items placed.

[GhostintheSmoke]

I sent you the info over this morning. Please DM me fix or if you find a fix all method post it here to help everyone.

Thanks

[Kagami]

Hello again adventurers!.

I like to say that I have news by the devs team about it, I would like to thank you for the information you gave us in order to still investigate the issue.

The response they gave us was that they still investigated and working to fix the issue with the house and the decoration. At the moment they can’t give any ETA for the fix.

Once again we appreciate your patience and like to say to keep a look to the forum, official website and social media for the any new about it.

Stay safe!

[Jensigt]

Will we get any message if and when they fix it? Or have to look out after forum post etc on our own?
Coming up too two weeks now of it not working and have other friends with similiar problems!
Hope to hear about solution soon!

[mitsakoskonsta]

@Kagami hello there i have also the same problem since rollback

• What is your character name in New World: Mitsakospn
• What server/world did you experience your issue on HADES EU CENTRAL
• Describe the issue you are experiencing: I bought a new house tier 3 in Brightwood with the 50% discount of the first house and can use recall normally but i can not decorate at all… the house is totally empty but my decoration points is 0/0 and can’t do anything about that at all.
  *** Is this a bug or an exploit: bug
• (if a bug) How did the issue affect your gameplay: I cannot decorate my new house at all
  (if a bug) Were you able to recover from the issue: NOPE
  (if a bug) Please include a screenshot or video of the issue that you have experienced:
  
  
  
  
  

What are the steps to reproduce the issue as you experienced:

[Kagami]

Hello again! @Jensigt.

Thank you for the information @mitsakoskonsta.

Sorry for the late response.

We are working hard with the DEV Team gathering all the info needed.

A primary ticket was created to find a solution faster but it could take a little more time.

I will let you know when we get the update.

Don’t worry I will keeping pressure about this issue to find the answer soon.

[Jensigt]

Hey again,
It’s been 10 days now with no new news. It’s soon been a month since I posted here.
Kind of curious when I can expect to put chests/trophies down in my T4 house that just cost me money for taxes.
Best wishes
Jensigt

[Jensigt]

So once again i’m writting to see how this is going? It’s january and taxes will go back to normal soon.

[Jensigt]

Any news on this? Especially since the prices of taxes is going back.

[aePixie]

Hello @Jensigt,

First, thank you for taking the time to reach us. I’m so sorry to hear that you’re still having this issue.

SInce you’re still not able to decorate your house, I recommend you to contact live support at New World - Support | Amazon Games so they can escalate this issue.

Hope this helps!

See you in Aeternum!