Can not transfer due to pending company invite

[Rickjames321]

i cant transfer to new server due to pending company invite with “player name” and i cant cancel it

im trying to transfer to US East - Calnogor from US East - Royllo with my company. name on server is ‘‘MasterJed’’

i think its when a player that sent the compay invite leaves the server before you accept or cancel it. then it bugs out when it cant find the player

thank you please help

[Italianman]

Hey @Rickjames321 I’m sorry to hear you can’t complete your transfer.

In this case we will need to create a TT, for this please contact Customer Support so the agents can make a ticket and the correct team can help us with this issue. You can share them the link of this forum that I sent you there. We do it this way since it’s probably that we will need the logs.

Please contact Customer service using the link here:

https://www.amazongames.com/en-gb/support/new-world/contact-us

Also please make sure you include the links from forums so the Agent can include all the information.

Have a great day

[gavinlef]

I have a solution that has worked twice already. go to settings> social > turn on auto invite rejection> log off> log back on and then turn it off > have someone from that original invite company resend an invite ( it doesn’t have to be the original person just someone in that company). Hope this helps anyone that is having the problem