Someone I played with on EU Tupia got mass reported maliciously and the people who did it were bragging about it to others in his company. We all took screen shots of their bragging and telling him to enjoy his ban.
My friend submitted these screen shots as evidence when he appealed the ban, They were uploaded to a site that has view tracking, they tell you how many people view the url you’re given when you upload something.
When he submitted the appeal the URL had 3 views, Him, Me and another of his friends who provided the screen shots.
A couple of days later (yesterday) when he received the response to his email saying they had investigated and found the ban to be correct, he checked and discovered his URL still had exactly 3 views.
The appeals people are not looking at evidence provided.
Not only are AGS lying to us, They’re insulting our intelligence by insinuating that the appeals process is in any way a working system.
So what is supposed to happen to evidence? How do we get you to actually look at it?