Can we please do something about this banning system? [Petition to get an acknowledgement from devs on this]

You…kinda called them trash.

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They have said repeatedly in this thread and others that there is no auto ban system for reports.

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Some poor soul has to sit there and read all the “Timmy called me this, Timmy did that” poor guys. Lol

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Then can you please tell me how “spamming chat” in global chat for selling in-game items for in-game currency LEGIT for a Perma-Ban!? I can also assure you there’s nothing else I did. (no abusive language, no abuse bug and I have no 1st strike?) PLS ANSWER ME!

You obviously did something more than that, not that you would ever tell us. I’m sorry that you ruined the fun for yourself, better luck next time!

I never called them garbage though

They state that, but it’s already been proven otherwise. These guys are not the programmers who are working inside the code, and know how every system functions, they’re hired to moderate the forums and nothing else lol

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You realize there are servers where companies are mass reporting other faction leaders right before the wars to get them banned automatically? That alone is proof the ban system is trash.

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If bans are really analysed and not automated, I want to know why does the guys (I got deservedly banned, I admit) that were swearing, trashtalking and telling me to km weren’t banned while I did got banned. I mean, do you guys really read all of that and thought “yeah, that guy saying that opposing faction stole his grandman’s retirement money surelly deserves to be banned. What? The guys swearing at him and trashtalking it to hell? Nah, they’re fine”.

That’s no human error, it can’t be possible that they simply didn’t see it, considering that every message that I sent was followed by that. If it was analysed, you saw someone being harassed by multiple people and decided to ban only the one harassed. I really do hope that it’s a bot taking care of the bans, if not, the only thing I learned is that you can be racist, misogynistic, homophobic, transphobic, but if you say that someone stole your grandma retirement money (that’s obviously a joke, but ok, I can’t be an a-hole and expect everyone to understand what I’m saying), you’ll surely get banned.

EDIT: Yeah, I reported them. No, they didn’t get banned. Yeah, I apealled my ban. No, I didn’t get an answer (it’s been 2 weeks…)

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How is it proven otherwise? I’ll refer to a guy in my server again that I reported for saying the n word. He was ‘mass reported’ for it immediately but it took 2 days for him to get banned. On top of that he coincidently got banned right before a war so everyone automatically assumed he was reported to keep him out of the war when in reality he was a racist. Everyone that gets banned for breaking the CoC get up in arms about all this ‘proof’ of mass reporting triggering auto bans but if you ask them to show you the proof, they just say to google it. The one guy in customer support said that there is an automatic ban system and he was very likely confused with EaC because he doesn’t need to know about how the report system works. The community managers however do more than moderate forums, as that is what moderators are for. Community managers work with the devs to provide us info of whats going on so a community manager can go to a dev or the people processing reports and ask how it works to provide us with that info. But it seems they don’t really need to do that and it’s pretty open/closed you get reported then a human reads the reports and makes a decision. I’m sure people who are reported a ton get thrown right to the top of that pile so the team processing the reports can see them faster.

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Can you guys at least explain why the most reported gets top priority?
I know that sounds silly, but it makes no sense to me someone being prejudiced about every single thing on earth EVERYDAY not being banned while someone that’s mass reported for nothing being top priority.

Jesus, no one wants to read that block of text that’s not even broken into paragraphs lol

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What did they say your actual offense was?

1st appeal rejected for spam chat.
2nd appeal rejected for real world money.

Spam chat, only once for a while.
Real world money trades? Never.

I’m waiting for my 3rd appeal result.

Test it and show it here then. For how easy it is to ‘test’ and prove I’ve yet to see anyone do so.

Sure you didn’t buy/sell gold.

Sounds like a lot of cheaters who got caught who can’t handle that fact.

Don’t hate on BRGF, if he states the truth that it is an automated system he will get suspended and/or fired.

Everyone that has two braincells to rub together knows it is automated.

All AGS has to do is actually prove it isn’t automated.

:man_shrugging:t3:

Whelp, there you go. offering to give your rl friends in game stuff for rl funds in company chat/dms counts

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You also cannot read lolol in-game items for in-game currency. It’s against TOS if it’s in game, for out of game, jesus you and the one above you need to go back to school or something

you cant just read what he says and takes it. hes obviously trying to crusade against amazon, like they care