Hello I would very much like to play New World but today when I launched the game I got an Unrecoverable Error and it tells me there is no product information found and that it cannot initialize the game. Can you help me resolve this issue?
Raftel
October 28, 2021, 11:14pm
#2
Hello @vizzns99
Greetings Adventurers!
If you receive the following error message “Product information not found” when attempting to launch New World.
If you encounter this error, you may be able to resolve it by turning IPv6 off:
From the Start/Windows Menu, select settings.
Select Network and Internet.
In the Status section, under change your network settings, select "Change adapter options.
When the Network Connections window opens, right click your network connection.
Select properties.
Scroll to Intern…
Leofrod
October 28, 2021, 11:40pm
#3
Disable ipv6, worked like a charm for me.
Thank you worked instantly!
Thanks so much worked instantly!
Raftel
October 28, 2021, 11:57pm
#6
Very happy to hear it worked for both of you
system
November 27, 2021, 11:58pm
#7
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
