- What is your character name in New World: (all) Helix Unger, Burndoubt and Digital Image
- What server/world did you experience your issue on: all, cannot get connected. I can see green bars on US East but cant connect
- Describe the issue you are experiencing: Cannot log into the game., game tries to connect and
I just get a connection error - Is this a bug? (If this is an exploit, please follow the steps here: [Dev Blog] How to Report Exploits - Updated)
- (if a bug) How did the issue affect your gameplay:
- (if a bug) Were you able to recover from the issue:
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced: anytime I try to launch the game
- When did this happen? (Date and Relative time; please include your timezone) 12/6/2022 about 3:30 pm est.
I was able to log on at the beginning of the xmas event (in the AM), did some of the quests, killed the Boss, etc. I logged off for lunch. When I tried to launch the game later in the afternoon, I could not connect. I have not changed anything on my computer that day.
I have also checked the file Integrity on steam multiple times with the same results.
Thank you for your assistance in this matter.
AS AN update, I have reinstalled the game, reset my firewall, made an exception to windows defender, all with the same result: connection error. I have no problems running any other Mmo I have.
I tried to launch the game on my laptop, with the same result: connection error.
So this doesn’t look like the problem is on my end…