Can't access the server I played

Game Support English Support
1

Hello,
I played on game release for a while and decided to return later on, today I downloaded and launched the game and I’m stuck in server list because it won’t let me choose the server I already have a character in… (Greyed out)

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When I got to the server list there was no queue, now after 10-15 minutes there is one with few players so I’m understanding others can access the server and its an issue on my side?

Would love to get some insight regarding this please :slight_smile:

  • System Information: Win11, i7-12700k, 16GB DDR5 RAM, RTX 3060Ti 8gb.
  • Any Error messages you are getting: No error messages.
  • What is happening: Explained above + screenshot
  • Where are you in the process when you run into the trouble? : Server list
2

Hi @Vitanous.

Hope you’re well :sunny:

I’m sorry that you’re stuck in the server list, I know is frustrating, when you have a chance can you tell me which server are you trying to enter in? thanks in advance.

3

Hi,
Thanks for replying.
After restarting the game I was sent directly to my character screen in the correct server.

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4

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