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- What is your character name in New World: Goldenheda
- What server/world did you experience your issue on: Mayda
- Describe the issue you are experiencing: Whenever I exit game and would like to go back in I need to restart my internet router for 10-15 seconds if I wont do that it always says in lobby when I try to connect to server “Can’t connect to the server.” When I restart router it works fine till next log in to game server.
- Is this a bug or an exploit: Bug
- (if a bug) How did the issue effect your gameplay: It’s a bit irritating to reset router few times a day before login in to game.
- (if a bug) Were you able to recover from the issue: Whenever I reset my router.
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced: Well just exit game and try to come back.