Cant create new char on ANY server

[Tulandra]

Cant create new char on ANY server.
Even on servers whit low population, nothing happens when i click on create new char.
I have tryed on every server on every region but can create new char.

[Standor]

Hello @Tulandra

Thanks for the report. I’m really sorry about the problem you’re having.

Here are some steps to try to solve the issue. We know that you already had tried some and it can be repetitive, but many other players were able to fix it after doing the steps. Please try going step by step as follows.

• Check for pending BIOS updates.
• Verify that the drivers are correct and up to date: New World Compatible GPU Driver Update - Support
• Run a file check: Steam Support :: Verify Integrity of Game Files
• Check the EAC: Locate the game directory, and then select the “EasyAntiCheat” subfolder. Click EasyAntiCheat_Setup.exe to run the installer as an administrator, fix it if necessary.
  Note: The Steam Games installation directory will generally be in: C:\Program Files\ Steam (x86)\ SteamApps\ Common
• Avoid using VPN, and you should remove other programs such as bots to mine or fish or to avoid being AFK. (if installed for any reason) Even overlays to get unofficial maps for the game.
• Check out https://www.amazongames.com/en-us/support/new-world/articles/new-world-system-requirements it is very important that you are using Windows 10, because for 11, New World is not yet optimized.
• If running Discord, run Discord As Administrator as well.
  After all steps above:
• Shut down the computer completely. Turn it on, then run the Steam client as administrator, Discord as Administrator and try the game again.

I know it can be frustrating, but many of the problems were solved by trying the above (you have to try it please)

Thank you.