Cant log in, paranoid i think its because i used market exactly as server updated 7am

after trying to log in on BARRI EU, waiting through a que, i recieved this error message

Error Code: Could not connect to server: Unknown file version (assets\datastrm-part33.pak)

im starting to worry that because i bought an item exactly when the server turned off for this update at 7am my character is now out of sync ? i have no idea

system info

Hello @kingskip.

I hope you’re doing good.

I’m sorry to hear about the error that you are facing.

Could not connect to server: Unknown file version (assets\datastrm-part33.pak)

Based on this error, it doesn’t look like it has anything to do with the market, but looks like there is a problem with one of the core game files. I would recommend to start by checking the integrity of the files. In case if the file mentioned in the error message above got corrupted, it will be fixed.

In case, if that dosen’t fix the issue here are a couple of troubleshooting steps you can try:

If the issue still persists, I would requesting you to please reach out to our Live Chat Support as they are in the best position to create the tickets and gather required logs that the devs end up reviewing and provide possible resolution.

Here’s the link to contact live support channel:
Contact Us | Amazon Games

I hope you have a good day.
Take care!

im doing as instructed and i noticed it says 2 files failed to validate and will be aquired. anyway this reminded me i noticed i bought 2 items in the market that names ā€œhead pieceā€ then when i inspected them said equip to chest slot. …
its a guess but it was both exactly 2

Getting caught trying to dupe in 4k :rofl:

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how can i help you today sweetheart :slight_smile:

thats a fair point i can screen shot the ā€œsusā€ items if i get logged in

thank you ive logged in now. verifying the files helped alot.
as for the items i mentioned… i cant see them, but maybe the names changed
anyway my problem has been resolved thanks for the help today


im playing again thanks for the help

Awesome!

Glad that fixed the issue.

If you have any further issues regarding the missing items, you may reach out to our Live Chat Support and they will assist you further.

Have a good one.
Take care! ā˜…

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