Can't login - game crash

game was working fine, and then it crash the first time i tried to harvest , relogin and then it crash again when trying to mine an ore. now i can’t get to login screen.

3 Likes

Same issue here, but at random times. Seems like game crashes when you do something in general not only pick up ressourses

AWS appears to be having widespread issues which is affecting login servers and other non-Amazon services

Same here. Game crashes every 5 minutes !!!

1 Like

Hab des selbe Problem. Abstürze treten bei unbestimmte Zeiten auf & Schwierigkeiten beim Einloggen nach dem Absturz .

This appears, according to the AWS dashboard, to be restricted to internet connectivity issues at the Oregon and California sites. The California site is now showing green and the Oregon site’s latest update is:

8:01AM PST: “We have identified the root cause of the Internet connectivity to the US-WEST-2 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery.”

[EDIT - Both sites now show the issues resolved]

https://status.aws.amazon.com/

1 Like

Yes, looks like the issues have both been marked as resolved on the AWS dashboard.

1 Like

Hello Adventures! Wishing you a great day. :mage: :crossed_swords:

I can see that you have been talking about the inconvenient with AWS.

I would like to share with you some potential quick fixes, just as additional help on this issue.

First lets run an integrity check on Steam:

1-Restart your computer and launch Steam.

2-Next, you can either right click the game in your Library, or click the gear icon from the game’s Library page on the far right.

3-From the drop down menu, select Properties.

4-Select the Local Files tab and click the Verify integrity of game files button.

Steam will verify the game’s files - this process may take several minutes.

You can also check*** if Windows is updated, you can use this tool:

https://support.microsoft.com/en-us/help/3159635/windows-10-update-assistant

As another option, you can run the windows file checker tool:

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Then let’s make sure your graphics driver are up to date and not corrupted, that can cause a ton of trouble. First we should uninstall any existing drivers to ensure they don’t have any corrupted files.

1-Open your start menu (Windows Key) > Click Control Panel > Click System.
2-Click the Hardware tab, then click Device Manager.
3-Click the “Display Adapter” tab and click the drop down arrow. You should see your device.
3-Right click your video card/integrated GPU and select properties.
4-Under the Drivers tab, select uninstall and check “Delete the driver software for this device” and click “Uninstall”.
5-Restart your computer.

Almost done, as final step, find and install your driver from your graphics card manufacturer:

AMD Graphics Cards:
http://support.amd.com/us/gpudownload/Pages/index.aspx

Nvidia Graphics Cards: Download Drivers | NVIDIA (Download Drivers | NVIDIA)

Please confirm if this helps with your situation.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.