Cant pay taxes on my new house

****** Please make sure you fill out the following information before submitting a report ******

Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:

  • What is your character name in New World: undelek
  • What server/world did you experience your issue on: Lamian
  • Describe the issue you are experiencing: I bought today a new house(second) in Reekwater, the time to pay the taxes has expired and I can’t pay them.
  • Is this a bug or an exploit: bug
  • (if a bug) How did the issue effect your gameplay: I cant use chests, trophies, neither teleport
  • (if a bug) Were you able to recover from the issue: No
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:


5 Likes

This bug has been around for at least a month and they refuse to do anything about it. Good Luck with that.

2 Likes

How much patience are we required to have, Rayman?

1 Like

I appreciate your words @rayman but I prefer you refund me the amount(15000g) and I try to take again the house

1 Like

Also just experiencing this issue for the first time today as well. Purchased first two homes previously with no issues. Purchased my third home earlier today in between the two maintenance down times, now I cannot use the house I just bought today. Taxes shouldn’t even be due since I just purchased the house. This is so very frustrating… I know this comment will go unnoticed, but still good to get this out for my own sanity. I really enjoy this game and some bugs are to be expected, but the amount we’ve seen and dealt with as a community is just demoralizing.

My patience is running out, Your dev team likes to add more crap to a SH*T sandwich then fix what is already the problem…

For the love of god fix these little bugs or hire ACTUAL coders who can diagnose and fix them, because atm all you guys seem to be doing is making more problems then fixing ANYTHING!

2 Likes

I literally bought my first house, a minute later, server jumped 23 days, and now it’s telling me to pay my taxes for a house I had owned for less than 5 minutes!

… also, can’t pay them

I just checked to see if the patch might have fixed it, but it’s still the same.

I don’t think the AGS has the mental capacity to understand what is going on. It isn’t that we can’t AFFORD to pay the tax, it’s that the game DOESN’T REGISTER THE PAYMENT. I can’t afford to abandon and re-buy the house, but I CAN AFFORD the tax for now. @rayman you say to be patient, which we have been or at least I have been and have been defending AGS. Now it’s getting really hard to do either.

2 Likes

@rayman Others have posted something similar but we will try yet again. New World Housing Bug - YouTube

day 3 where I cant pay my taxes or use my houses. Houses are a main part of the game and yet they are broken. Sigh…get your shit together AGS.

2 Likes

For real AGS, this is a very disruptive bug. Why can’t your customer service reset this for us?

3 Likes

The number of post related to this type of issue has been increased. That relieves me because you are going to spend more time on it than if it happened to just one or two of us.

Ich habe ebenfalls das gleiche Problem seit heute 25.11.21 9:00 Uhr.
Name : Brausefee
Server : Eu
Servername: Albracca
Haus : Windkreis
Ich kann meine Steuern nicht bezahlen, somit mein Haus nicht nutzen.
Relogg hat nicht geholfen.

Same Problem here since the Rollback yesterday (24.11.2021)
Name: DerAllerEchte77
Server: EU
Servername: Utgard
Haus: Windkreis
Selbe Meldung wie vom gemeldeten User im Screenshot gesehen.

1 Like

ich hoffe, sie beheben es bald. Das war mein Haupthaus und es ist fast unmöglich soviel Azoth auszugeben, wie ich immer hin und herreise

Same issue for me

@Luxendra @rayman
This problem is very unpleasant. It increases the cost of azoth by not having the recall to the house, I’m having to throw away a lot of materials because I can’t save them and, worst of all, I can’t craft better equipment because I can’t place trophies.

Please do a refund so we can buy it back, I’m sure without the server crashes and date and time issues, this will be sorted out.

3 Likes

Same issue for me.

Issue is still persisting… any update @rayman ?