Can't Play the Game - Stucked in City

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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have an existing workaround for some issues that you can find here:

  • What is your character name in New World: The Undying
  • What server/world did you experience your issue on: Zerzura (EU Central)
  • Describe the issue you are experiencing: I am unable to move, teleport, and unstuck from my position. It’s like I’m stuck in time as while I sometimes see players they do not move. I cannot invite friends to a group as it does nothing. I have relogged, uninstalled, restarted my pc, done everything
  • Is this a bug or an exploit: bug
  • (if a bug) How did the issue affect your gameplay: Can’t play at all
  • (if a bug) Were you able to recover from the issue: Nope
  • (if a bug) Please include a screenshot or video of the issue that you have experienced:
  • What are the steps to reproduce the issue as you experienced:

Sounds like your issue is similar to mine, come to this thread which is being monitored by a customer service rep and post your name and server and keep an eye on it

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