Cant respawn after Annwyn had huge Server issues

Bairo · October 24, 2021, 4:51am

push

Bairo · October 24, 2021, 10:24am

come on … i paid for this game… im unable to play this game since 5 days…

Bairo · October 25, 2021, 6:46am

push…

Bairo · October 25, 2021, 7:38am

Why do most ppl get a response from Costumer Service and im getting ignored for some reason?

WarriorCE · October 25, 2021, 8:10am

Hi @Bairo,

Apologies, Devs team informed this bug was fixed with the last patch, are you still having this issue after login?

Regards!!

Bairo · October 25, 2021, 8:30am

Yes - my INN got deleted with the Servercrash 1 Week ago + Rollback and i cant select my House since i have to pay taxes.
Need a DEV/GM to force respawn or pay my taxes so i can select my house or give me a INN again…

WarriorCE · October 25, 2021, 9:00am

Hi @Bairo

I raised a TT to the Devs for further assistance, I will keep you posted as soon as a get an update.

Bairo · October 25, 2021, 9:09am

Hi ,

thanks alot! I hope someone gonna fix it soonish since im unable to play the game for 1 Week

WarriorCE · October 26, 2021, 9:27am

Hi @Bairo,

Devs team informed that this issue was addressed on the last patch, they advised to log out completely from game client and steam, wait for 30 mins and log back in and that should fix the issue.

If the issue persist, the requested your logs and DxDiag for further investigation:

Instructions for generating a DXdiag: Open and run DxDiag.exe

Instructions for finding the in-game logs:

Press Windows+R on the keyboard, type %appdata% and press enter.
Open the most recent file from this folder: /AppData/local/AGS/LogBackups.

Paste the content on a pastebin using http://pastebin.com/ and share it here.

Thanks

Bairo · October 26, 2021, 10:13am

@LuisC
As i mention multiple times - i restarted the game,reinstalled,was offline over 10h etc.
MY ISSUE IS THAT MY INN GOT DELETED with the Servercrash/Rollback on Annwyn … i even said what i need

Give me a new INN
Pay my Taxes so i can use my house for respawning
Force Respawn my Character

Those logs wont help u at all but wotever…

Pastebin Content:

DXdiag: New World Bairo Logs dxDiag - Pastebin.com
LogBakcups: New World Bairo Logs Game Build 25Oct - Pastebin.com
SteamID: Steam Community :: Bairo
idk if u read what i wrote at all…
Only thing im getting rn are copy & paste responses over live support or forum and im unable to play the game over 1 week … and still didnt got a real solution…

Rockyp · October 26, 2021, 10:46am

Imagine asking this man to basically turn it off and on again when he hasn’t been able to play the game for over a week.

Bairo · October 27, 2021, 2:51pm

any news?

Bairo · October 28, 2021, 8:26am

Im still dead even after that Patch…can i get a fix asap?
Literally unable to play a game which i paid for and its not Clientside…

eXmi · October 28, 2021, 9:26am

How is this still not resolved, this guy is stuck in a perma dead state for over 8 days, wtf AGS?

Shursk · October 28, 2021, 9:46am

Wake up Devs, fix this issues asap please.

ColStoryBob · October 28, 2021, 9:54am

bumping this thread for more visibility, can’t believe this still isnt fixed after over a week.

Niboshu · October 28, 2021, 11:36am

respawn this man already

Bairo · October 28, 2021, 11:44am

and so on… got even promised that i get a response at 25.10.2021 from Isabell Richter(German Support - tried English and German Support…) - Never happen - Didnt got a Single E-Mail back … also those are responses from the Livesupport from AmazonGames…
Idk why it takes so long…

IveGotNoLife · October 28, 2021, 12:44pm

Give this man his respawn @WarriorCE

Dookieboi · October 28, 2021, 1:38pm

This is unacceptable. Your bug should be fixed with a full refund for wasting your time.