im stuck same spot to please teleportme to any town
nick:WOLKER
server:Hellheim
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Hello
Please provide us on a private message the DXDiag and in-game logs.
Instructions for generating a DXdiag: Open and run DxDiag.exe
Instructions for finding the in-game logs:
- Press Windows+R on the keyboard, type %appdata% and press enter.
- Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
- Paste the contents of the file into your message.
I will send you a private message to request more information to assist you with this.
@WOOLKER @MasterP4el
Thank you.
(◕‿◕)
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@Eula Hi, already done 3 days ago, still no answer from the support to my ticket… 12 days ticket without answer… just unlock us and seek for understanding in the logs after… I played 1,5 days, and i’am waiting for 12 days… 10 times more waiting than playing !!!
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I begin to be mad Honestly. Almost A WEEK. Damn
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Terrible T_T
Maybe after [Downtime] New World Update 1.0.2 it’s will be fixed?
Greetings Travelers.
We apologize for this inconvenience.
In order to assist each of you please provide me on a private message the DXDiag and in-game logs.
Instructions for generating a DXdiag: Open and run DxDiag.exe
Instructions for finding the in-game logs:
- Press Windows+R on the keyboard, type %appdata% and press enter.
- Open the most recent file from this folder: /AppData/local/AGS/LogBackups.
- Paste the contents of the file into your message.
Thank you for your patience and understanding.
I already done this just find my ticket so, all the information are there normally …
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@Eulah Are you kidding us ? We can’t PM, your PM are OFFLINE. Just feel like all the devs are laughing a lot about us …
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Hello
I sent you a message please reply so i can continue to help you 
We apologize you feel that way , we are trying our best to support all players.
Please provide on the message the ticket ID and the information requested so we can investigate this.
Thank for the patience while we work on this.
Okay i wait time when my problem will fix
My friend king raliant is having same issue and has a similar post can you help him too
1 Like
I have been dealing with this issue since October 8th as well. Please let me know if there is anything I can do to also have help with this issue @Eulah
I’ve submitted a bug report and contact live support to no avail.
I can retrieve any information that might be helpful. Thank you!
after maintence problem with me T_T WHY!?! its so HARD ONLY TP my charcter on any town! find out the reasons for your mistake after you restore the game about the fact that I’m lying around in an incomprehensible piece, you will not get any good effect
I’m not a Dev but according to live chat support, they are unable to perform this feature apparently. Which I thought was very shocking given the history of any MMORPG (assuming they have GM’s).
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