I’m stuck at the logo screen after updating the game. All I can do is alt-f4 and even then it still runs in the background and I have to manually stop it via the task manager. Any clues?
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Same issue. Reinstalled and same result.
as of the time of me typing this, every server on the game is still down, so id assume that the game isnt working, because the game isnt supposed to work yet cuz the update daowntime isnt done yet and has another half an hour to go…
I had the same. Re installed. Then after about 8 minutes on the logo screen it just started. Worlds still down though
err maybe because game is still updating.
Hm, maybe. I’ll wait until worlds are back up and try again but yeah, can’t even get to the start screen. This is all I get:
Hello @AuroraSan
Thanks for the report. I’m really sorry about the problem you’re having.
Here are some steps to solve the issue. Please try going step by step as follows.
- Check for pending BIOS updates.
- Verify that the drivers are correct and up to date: New World Compatible GPU Driver Update - Support
- Run a file check: Steam Support :: Verify Integrity of Game Files
- Check the EAC: Locate the game directory, and then select the “EasyAntiCheat” subfolder. Click EasyAntiCheat_Setup.exe to run the installer as an administrator, fix it if necessary.
Note: The Steam Games installation directory will generally be in: C:\Program Files\ Steam (x86)\ SteamApps\ Common - Avoid using VPN, and you should remove other programs such as bots to mine or fish or to avoid being AFK. (if installed for any reason) Even overlays to get unofficial maps for the game.
- Check out New World System Requirements - Support | Amazon Games it is very important that you are using Windows 10, because for 11, New World is not yet optimized.
After all steps above:
- Shut down the computer completely. Turn it on, then run the Steam client as administrator and try the game again.
Thank you.
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