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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
What is your character name in New World: Lvck
What server/world did you experience your issue on: Midian
Describe the issue you are experiencing: The Store menu shows the “Celestial Hare” housing pet in “Unlocked” but I haven’t bought it and it’s not in my inventory and I can’t purchase it
Is this a bug or an exploit: bug
(if a bug) How did the issue effect your gameplay: I WANT ALL THE HOUSE PETS
(if a bug) Were you able to recover from the issue: no
(if a bug) Please include a screenshot or video of the issue that you have experienced:
Describe the issue you are experiencing: The Store menu shows the “Celestial Hare” housing pet in “Unlocked” but I haven’t bought it and it’s not in my inventory and I can’t purchase it
Is this a bug or an exploit: bug
(if a bug) How did the issue effect your gameplay: I WANT ALL THE HOUSE PETS
(if a bug) Were you able to recover from the issue: no
Among the things I have lost like the harvestings sets, and some gear that changed gear score, rarity, and perks, like my tanking shield which now reduces threat. My cute little bunny has gone missing. Please return my lost rabbit.
I should also note the new shrubs outside my house in First Light, are destroying my decorations , the whole reason I bought that house was the porch, and placement. Now people can’t see my fishing nets.
Shut down the computer completely. Turn it on, then run the Steam client as administrator and try the game again.
I would like to escalate this for further investigation. Can you please help me with your World/Server and character name?
Also can you please tell me when you realized this happened with your celestial hare and the bunny? (Date/Time).
Regarding the harvesting gear sets, our team is already aware of the situation and is working hard to solve it. You can find more information here: [Dev Blog] Update on Current Issues #3
Fresh reboot, verified files, I already had steam set to always run as admin.
My hare is still missing. Here are screens of the new shrubs before and after this maintenance.
I should also note while I am here, you should have someone look into the 15k house in reekwater, it’s the only 15k house, the walls in it do odd things when trying to decorate can’t hang a wreath on the door, just all sort of mind bending things happen when trying to decorate that house.
Same problem here my Hare has been missing for over a week. It was unlocked when we were first able to unlock it. When I go to my unlocked items list though it is not showing there.
I didn’t buy it but am unable to, as it also says unlocked and zero tokens needed. Not sure if it is a variable or not, but I received t he achievement “homeowner” after purchasing my second house. Since that is the requirement for buying maybe that is the table that is messing up?
I’m also missing mine. I just bought my first house tonight. I unlocked the celestial hare weeks ago when I first noticed it in the store. Now I can’t find it to place it in my house.
