Seeing if there is any way to get my character back have tried sending web tickets and live chat support not working plz help
Welcome to the New World forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!
I do apologies that your character restoration case haven’t been attend yet.
I will encourage you to contact AGS customer support again, you will need to explain your issue in great detail, even add this post if you see it necessary. A ticket will be create for your case so be aware of this, this under the Courtesy Service.
Courtesy Service are some scenarios in which AGS are able to assist further, like dropped items and restore characters. However, we can’t provide the specific details.
If you need further assistance in any other issue please don’t hesitate in reaching us again!
Thank you for your understanding and patience. Wish you the best and a nice week.
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