Character is not linked to a server. Can't get it back into Barri where my friends play

Game Support English Support
2

Hello there @Mogrot, welcome back to the New World forums,

Thank you for reaching out regarding this situation, I will share a link with an explanation of what is happening to you in this scenario:

For any character that has not been logged into their world in over 180 days, you will be able to take advantage of this new world selection system. To proceed, you will need to choose a new world upon coming back to the game. You may choose from any unlocked worlds and will retain any previous transfer token provided. Unfortunately Barri is currently locked so you won’t be able to join that realm, you can check the status of the servers here:

Let me know if there is anything else I can help you with!

:dragon:

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To be honest i do not want to play if i can’t play with my Company.
I have been gone for some time yes, but not even 180 days…
So i do not understand why this is happening.
Also, I have always been in Barri, and I only want to play on Barri.
Without the fact I can play with my company there is no reason for me to play this game.
So there is no way to get back on Barri is what you are just saying?

4

Hi @Mogrot,

I completely understand what you say, playing with friends is always the best. Currently there is no way for you to join back in Barri, you can keep an eye out here for any news if that may change in the future:

Thank you for your understanding!

:dragon:

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why would i be understanding if you are not allowing me to:

  1. Play this game with my company.
  2. Allow me on Barri, even when I was not even away for 180 days…
6

When did you last play?

Have your company check in the members list.

7

They wouldn’t be able to if they unbound his character. Also unlikely they’d be in the same company after all this time.

EDIT: Actually it seems that they don’t actually unbind your character, but rather just force you to transfer.

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For some reason you still seem to be in your company. I’ve seen it in other threads.

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Barri always has been locked as far as I know of… 142 days aparently offline.
The times i tried logging in there was always a queue… so how would i be able to log on when i am in a queue

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11

Do you have a screenshot from the members tab?

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12

i will ask for it

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Also, in the server selection screen does it show that you still have a character on Barri?

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image
image1920×845 261 KB

I would say not if i see this

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When you press “Select World” it brings up the server list and the number of characters existing on each server. If you pull it up you should have a character on Nysa and potentially one on Barri.

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selectworld
selectworld1920×854 127 KB

This is what i can see in that window
1 char on Nysa and none for the rest of the list.

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This might be a problem for you.

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I see…
So it could be stuck in limbo?
Is there any solution for this issue then?

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Yes, even if the server becomes unlocked you still may not be able to transfer.

The best is to wait until the server unlocks and then file a ticket with support if that issue occurs. Or just select another world. But yeah, nothing you can really do I guess.

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Support on the website itself gives me the “this page does not exist” so i guess ther emsut be something wrong…

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@Mogrot While I understand your feelings unfortunately if your character has been unbound for the original server you must select a new one that is not currently locked for character creation, you can always reach out to our support department if that is something you wish to do, @Mogrot use this link and let me know if it doesn’t work for you:

Thank you.
:dragon:

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Thanks @Jormungandrh , that link seems to work.
I will try that way.
Unfortunately i do not want to play New World if I am not able to play with my max level char on Barri with my friends. The setback would be too big and iI would only be frustrated. I have 1343 hours invested in this toon, with the exception of a low level character on another server where i was gonna start to stream with on Twitch.
I had the same plan for my return on my max level character, but then this happened… it’s just another stick in my sheels i guess…

1 Like