Character select screen issue

Worlds list not loading. Characters not loading, resulting in not being able to play.
Uninstalled and re-installed and deleted caches on steam to try resolve the issue with no results.
Any help so i can continue to play would be apperciated.

Hello @mickvir

Welcome to the community! We’re happy that you are here.

I am sorry for the issues you are facing.

I am enclosing a few steps which ideally helps with the issue-

  1. Run the steam and new world as admin. Then perform a steam integrity check for New World.
    Steam Support :: Verify Integrity of Game Files
  2. Make sure that your Windows install is fully up to date with no update pending.
  3. Reboot System.
  4. Uninstall and Reinstall New World.
  5. Flush DNS -

Enter the commands in CMD in the following order one after the other

ipconfig /flushdns

I hope this helps.

Looking forward for your response .

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Hi @mickvir,

Try to delete these folders:


In the german forum this has worked well so far.

But be careful: if you delete the folders, all self-made settings will be deleted and replaced by the default settings.

Maybe it helps.



Let me know if it worked for you :blush:


This worked for me in US.


Did all that , did not fix it .
But then I read about deleting the roaming and local folders and that fixed it .
Thanks for your help

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Thanks @Amara , that fixed it