Character & world data sometimes not loading

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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:

  • What is your character name in New World:
    Initiii & Initii

  • What server/world did you experience your issue on:
    Panchaia & something with S (can’t lookit up because theworld names are 1-10-something right now)

  • Describe the issue you are experiencing:
    While in the main manu, the character data and the world list is not loaded

  • Is this a bug or an exploit:
    Bug

  • (if a bug) How did the issue effect your gameplay:
    Restart the game solves the issue but can happen again when in the main manu

  • (if a bug) Were you able to recover from the issue:
    Yes by restarting the game.

  • (if a bug) Please include a screenshot or video of the issue that you have experienced:

  • What are the steps to reproduce the issue as you experienced:
    Start the game and to go to the character selection screen. (Doesn’t happens all of the time)

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