Can anyone please help me out? AGS customer chat has been hopeless.
I haven’t played since the void update but wanted to hop back in. I can see I have 2/2 characters on EU central, but they will not load onto the screen to select and click play. I can’t click settings, I can’t click quit. I can only choose regions and view worlds, which shows nothing.
I’ve done the validation, re installed the anti cheat and reinstalled the game twice as instructed by AGS. Nothing.
Can you please let me know if this issue is now fixed? If not I would request you to also try performing the Steam Integrity check, as loss of files or corrupted files, sometimes, may cause these kind of issues.
-Close the game
-Run Integrity check-
-And relaunch the game
@Amara Thank you for your inputs! These steps can be tried but as Amara mentioned please be careful as deleting these folders might change your self made settings to default.
If this doesn’t work, please let me know so that I can escalate it further.
I understand your concern here. The only way to proceed with this issue is to create a ticket to the Dev team and since we cannot create one over the forums, I humbly request you to please reach out to live chat once again and give them the link to this post so that they know the troubleshooting steps which you have already tried. Request them to assist you in creating a ticket to the Devs team directly and in helping you with a faster resolution
I am sorry for all the troubles you are facing and I understand how frustrating this must be & I wouldn’t have requested you to do this if it wasn’t absolutely necessary.