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Don’t forget to check the Known Issues List to see if your issue is currently being worked on by the dev team.
We also have existing workaround for some issues that you can find here:
- What is your character name in New World: Salouran
- What server/world did you experience your issue on: City of Brass
- Describe the issue you are experiencing: There is a chest in the cave behind a waterfall in north Edengrove that is “underwater,” and cannot be looted.
- Is this a bug or an exploit: bug
- (if a bug) How did the issue effect your gameplay: large chest can’t be looted
- (if a bug) Were you able to recover from the issue: no
- (if a bug) Please include a screenshot or video of the issue that you have experienced:
- What are the steps to reproduce the issue as you experienced:
